FAQs

Yes, VaxiBuddy is revolutionary software that intends to make a pediatric office completely paperless. It has been created to eradicate paper by offering state-of-the-art electronic functionalities. With VaxiBuddy, it is possible to store electronically all sorts of vital data ranging from vaccine schedule, medical health records, patient’s information, growth charts, inventory in stock and much more. It is an ERP clinical management software that can scan all your paper documents and electronically store it in an easy-to-use interface.

The process to begin with VaxiBuddy is simple. It is web-based software that only requires an internet connection and the user’s unique login ID. Both the doctor and the patient (parents of children) can access their stored medical records and EHR at any time and from anywhere through their login ID. You just have to get yourself registered with the portal, create your unique login ID and wait for the approval from the administration. Once your request is agreed, you can access the software as and when you want.

VaxiBuddy is customizable and scalable software that is designed to meet all the pediatric necessities. It is a feature-rich product that serves the routine requirements of an independent pediatric practitioner as well as a large-scale hospital.

VaxiBuddy needs no servers for purchasing, no IT team to pay, no hefty software expenses, so there is no upfront cost associated with it. You are only required to pay after your free trial period expiry. Everyone these days has access to an internet connection, and hence, there is no additional cost you have to pay if you intend to use this software.

Our software maintains the highest level of standards. Our aim is to give you the maximum customer retention rate in every possible way. We very well comprehend with the challenges encountered by a new medical practitioner, like administrative expenditure, managing daily clinical tasks, storing and updating patient’s database, serving clients without making them experience any trouble, etc. Our software caters to all the requirements of a new medical practice and can be used by them without any second thoughts.

It is complete hospital management software that saves your expenditure, which is otherwise being spent on various types of administrative and billing overheads. Including expensive software, hiring individuals for maintaining health records database, and much more. It enhances overall operations of a hospital or clinic and offers its users the freedom from pesky manual tasking. Moreover, it manages all kinds of administrative tasks involved in a hospital varying from vaccination reminder, storing patient’s information, recording employee data to maintaining inventory in stock updates. As a result, paediatricians can work with a free mind, focus more on their patient’s health. This way they can serve their customers better and look after some more patients than before. Ultimately, it results in enhanced revenue generation.

We have designed an advanced vaccination tracking and electronic health record maintenance software that is highly user-friendly and intuitive. For this reason, most people start using this tool very quickly. It involves a hassle-free process, so it does not require training. But still, if you feel the need for training sessions then our team of experts can help you with complete support when needed. We provide on-demand training sessions in the most efficient way to make our customers feel satisfied while using our product.

VaxiBuddy intends to bring revolution in the entire pediatric community. It offers an easy access to doctors as well as patients for 24 hours and 7 days a week. Once your unique login ID is created, you can then access your account at any time and from any location. It is an intelligently designed tool for modern paediatrics with limitless working hours.

We have our customer support phone number that operates during regular working hours. So the solution to all your queries is just a call away. The response duration depends upon the severity and nature of the problem. If there is a minor error in the system or if there is any functional enhancement needed, etc. your problem will be solved in shortest possible time.

VaxiBuddy is designed by a team of experts that directly offers all the support and services without the involvement of any third party. Except when there are any value-added services are supplemented with on-site solutions.

We have designed VaxiBuddy to not only better serve the paediatrics, but also to enhance the user experience of customers/patients. Patients can create their unique login ID and stay updated with their medical health record, upcoming vaccinations and other essential details pertaining to the health of their kids. Patients can also access the growth chart of their kids to keep a close eye on their child’s growth condition. Even if a patient has shifted to any other region, he/she can still access his/her account on VaxiBuddy and stay tuned with all the health record stored in it.

There is an inbuilt schedule module provided in the software that can be utilized to design virtually any schedule as per your requirements. For instance, if you plan to store data in your patient’s medical records, information about your employees, details of inventory in stock, outstanding stock, or calculate the monthly revenue through medical billing service, then you can use this software for all such purposes just by making few adjustments. Also, it is possible to create a schedule for any time duration, any period of booking slots and any set of details. Since this single software can manage all your administration and vaccination management tasks, so, for this reason, it is also known as the complete hospital management software.

No, there is no requirement of any special software or platform to operate this software. All you need is Internet Explorer and Windows Operating System. You can even access this software from any other gadget with internet connection other than your laptop from any location.

VaxiBuddy is highly scalable software created to streamline the daily activities of not only independent paediatrics but also big hospitals. So there is no limit to numbers of patient’s records that can be maintained by this software. You can store information about endless numbers of patients depending on your clinical scale of working.

Security is a primary concern for using any tool related to storage of information. We understand this fact very well, and hence, have designed VaxiBuddy in compliance with highest standards of security. The tool employs advanced security elements and backup solutions that prevent loss of data while maintaining your information private, accessible and secure. Also, there is no third party involvement in the use of this tool or any data sharing across channels. Only doctors and patients who have registered with the software have the permission to share their respective information across other channels if they want to avail enhanced medical assistance.

It is a possibility that the internet connection may get lost due to network error or any other trouble. In such situation, we recommend you a network backup with an economical router and a cellular data connection mode. It is a minute but highly critical investment to make sure that your practice management does not get disturbed even when you do not have access to conventional Internet technique. Also, if you do not have any such support system, then make sure that you do not switch off your laptop or computer in case of lost internet connection. As in such case, there are chances that your on-going work may get hampered.

VaxiBuddy is an advanced and esteemed software that is based on the finest standards of working. The software intends to meet the growing and dynamic demands of reputed healthcare institutions, especially paediatric centres across regions. There is complete safety maintained for password protection. We have employed advanced encryption techniques to protect passwords of both doctors and patients. You, therefore, do not have to apprehend about your password security, and you can comfortably use this software according to your requirements.

The administrators of VaxiBuddy can use the permission-based features mentioned in the Settings of this software. Such settings are attainable in the user setup and have been introduced to offer users the ease to activate and deactivate various features from their user profile. Users have unlimited access to their account and can edit and update information at any time according to their convenience.

VaxiBuddy is inbuilt with numerous advanced features that aid you to manage the confidentiality and security of information of your patients, employees and other vital departments. Access restriction and unique login ID creation are some of such features that are created specifically to maintain complete confidentiality for all kinds of information stored in the database with the use of this tool.

It is a secure system that offers regular disaster recovery and backup services to its subscribers. In case a user is not able to avail the services despite registration, then it may send a query mail to the support department, and the problem will be resolved within 24 hours.